Thorns Young Limited Privacy Policy

Last Updated: 2/3/2021

Thorns Young Limited values your privacy and wants to outline how we handle your personal data. This Privacy Policy sets out how we, Thorns Young Limited (“we” “us” “our” “Thorns Young”) in compliance with the General Data Protection Regulations (GDPR), obtain, store, and use your personal data when you use or interact with our website, thornsyoung.co.uk or where we otherwise obtain or collect your personal data.

Our Details

The data controller is Thorns Young (Company Number: 04152724) of 230-232 London Road North End, Portsmouth, Hampshire, PO2 9JQ. You can contact the data controller via the following details:

• Writing to 230-232 London Road North End, Portsmouth, Hampshire, PO2 9JQ
• Emailing info@thornsyoung.co.uk
• Phoning 02392 672883

What Data Do We Collect?

For Thorns Young to provide our products and services effectively, we may collect personal data from our customers. We may collect the following types of personal data:

• Personal details – name, address(es)
• Contact details – phone number(s), email address(es)
• IP address
• Data provided to us by cookies and similar technologies (for more information, read our Cookie Policy)

How We Collect Your Data

You directly provide most of the data we collect. We collect and process data when you:

• Contact us via email, phone, or by using our website contact form.
• Use our website by using cookies and similar technologies.
• Register your details for email marketing, newsletters, or similar
• Through our social media pages
• Through local authorities or councils

How We Will Use Your Data

We use your personal information for administrative and business purposes (particularly to contact you regarding our services and products) and in connection with our legal rights and obligations. We will also use your data to:

• Submit and monitor planning applications and building regulations on your behalf
• Process orders
• Manage accounts
• Submit details to building companies

Where appropriate, and with your permission, we may share your data with our trusted partners to utilise their products and/or services.

How We Secure Your Personal Data

Our company securely stores your data on secure servers and computers. We encrypt transfers of data to or from our servers, encrypting email messages via Secure Sockets Layer (SSL) and Transport Layer Security (TLS) and protecting any sensitive documents with secure passwords and encryption where possible.

We also limit the access of your personal data to employees of Thorns Young who have a legitimate need to access this information.

How Long We Retain Your Personal Data

We will retain your personal data for no longer than necessary, taking into account any legal obligations we may have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.

Where we no longer need your personal data, we will dispose of/destroy it in a secure manner.

Disclosure of Your Data to Third Parties

Where appropriate, and with your permission, we may share your data with our trusted partners to utilise their products and/or services.

We will never sell any personal data to third parties or disclose your data to third parties without your permission.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us:

By email: info@thornsyoung.co.uk

By phone: 02392 672883

Or write to us: 230-232 London Road North End, Portsmouth, Hampshire, PO2 9JQ